
Customer Stories
How Kutak Rock Fueled Growth Through Flexible, Secure Document Access and Attorney Collaboration

About Kutak Rock
Kutak Rock is a fast-growing, diversified law firm that has evolved to become one of the nation’s leading business law firms. It primarily services three principle areas of law—finance, corporate, and litigation—though its primary focus varies from year to year, making it a well-rounded firm. Working in integrated groups, Kutak Rock attorneys focus on enhancing client service and cross-office practice development, fostering innovation and unlocking value for clients.
As a NetDocuments customer since 2004, Kutak Rock has experienced the power of the NetDocuments platform at every stage, taking full advantage of the platform’s anywhere access, cloud architecture, and collaboration benefits to fuel firm growth and success.
Why Kutak Rock Chose NetDocuments
Before partnering with NetDocuments, Kutak Rock housed its data internally. But as the firm grew, so did concerns around redundancy, cost, usability, and security. As a result, management started to consider a second data center but were confronted with several challenges that eventually led to searching for another solution.
“We ran across NetDocuments in 2002 at ILTA. The first thing I noticed was the built-in redundancy and how easy it would be to implement the platform,” said Chief Information Officer, Ken Kroeger. Additionally, Kroeger noted that as a cloud-based service created specifically for the legal industry, NetDocuments could alleviate the firm’s data and security concerns without impeding attorney productivity.
Two years later in 2004, the Kutak Rock team selected NetDocuments to solve accessibility, scalability, and collaboration challenges across the organization. The firm’s extraordinary success with the platform is what drives their continued loyalty to NetDocuments today.
“The first thing I noticed was the built-in redundancy and how easy it would be to implement the platform.”
Ken Kroeger, CIO, Kutak Rock
Secure, Anywhere Access
For the staff of Kutak Rock, the ability to have constant access to work was a critical criterion. As the firm compared platforms, Kroeger determined NetDocuments would provide the security the firm required along with the mobile flexibility employees demanded.
“The mobility of NetDocuments was a night and day difference [to other vendors], allowing us to access content remotely from anywhere, with any device,” says Kroeger. At the same time, due to the platform’s cloud architecture and mobile application, NetDocuments gave Kroeger peace-of-mind that no matter where attorneys accessed content, the firm’s data would be protected via individual document encryption, immediate cloud backups, and other robust security features.
This secure, anywhere access has proven to be an important advantage for Kutak Rock’s growth. As more attorneys join the firm, an increasing number work full-time from home. The flexibility that the NetDocuments cloud platform delivers gives attorneys exactly what they need to remain productive, from anywhere in the world.
Scalability Made Effortless
As Kutak Rock continues to grow, especially in terms of a remote workforce, the company has had to address how to deploy NetDocuments into new locations and environments without disrupting day-to-day work.
Recently, Kutak Rock added a new office, and its experience again highlighted the ease and adaptability of the NetDocuments platform, “The deal was final on Friday and the new office was operational on Monday. You cannot do that in any other environment outside of NetDocuments,” said Kroeger.
This scalability is a direct result of the cloud infrastructure NetDocuments is built on. With no hardware required before productive work can begin, rolling out a new instance is fairly effortless and extremely cost effective.
“The mobility of NetDocuments was a night and day difference [to other vendors], allowing us to access content remotely from anywhere, with any device.”
Ken Kroeger, CIO, Kutak Rock
Enhanced Collaboration
Kutak Rock has achieved much of its success by sharing expertise across the organization. Where past systems made it difficult for attorneys to locate previous, related matters and receive feedback from colleagues, NetDocuments has made this near effortless. Kutak Rock has made extensive use of the search and collaboration solutions inherent in the platform for platform for attorney groups to share and glean insights on current and past matters.
Additionally, because of the seamless NetDocuments integration with MicrosoftTM Office and Office 365, attorneys can easily access the tools required to co-edit, redline, and create new versions of documents in real time without ever leaving the safety of the service.
As the NetDocuments platform continues to expand its collaboration offerings through products like ndMail, CollabSpaces, and ndThread; Kroeger is itching to implement these solutions and experience, yet again, how productivity for the firm climbs. “We’re very excited about CollabSpaces and the secure, flexible external collaboration it provides,” says Kroeger.
Why Kutak Rock Stays
There’s no question that Kutak Rock has experienced tremendous growth as it has increased its attorney count from 200 to 550 between 2004 and 2020.
As Kutak Rock experienced growing pains similar to any company of its size, NetDocuments has supported the firm’s efforts through secure content access, effortless scalability, and enhanced collaboration across the organization – all of which are made possible due to the platform’s leading cloud-based technology.
After experiencing the benefits of NetDocuments first-hand at every stage of growth, Kroger maintains that, “The decision to remain a customer is just as easy now as it was in 2004.”
To learn more about NetDocuments and how you can work smarter with an intelligent document management system, click here to request a personalized demo.
Share
More Customer Stories
-
- Customer Story
AI Apps Help Improve Client Outcomes at Kelley Drye & Warren LLP
Kelley Drye’s Client Service and Innovation Committee created a task force…
-
- Customer Story
Chapman’s Move to NetDocuments Brings More Robust, Reliable Document Management
For Chapman and Cutler LLP, maintaining an in-house document management system…
-
- Customer Story
Progressive Legal Unlocks Significant Improvement in Productivity and Case/task Completion by Adopting Cloud-based DMS, NetDocuments
What to do when your current document management isn’t cutting it.
-
- Customer Story
Client Experience-Focused Firm Uses NetDocuments Automation and AI to Save Time, Scale Services, Simplify Tech Stack
Discover how a client experience-focused law firm uses NetDocuments’ automation to…
netdocuments