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NetDocuments Privacy Notice for California Residents

NetDocuments Privacy Notice for California Residents

This Privacy Notice for California Residents (“California Privacy Notice”) supplements the information contained in the general Privacy Policy of NetDocuments Software, Inc. (“NetDocuments,” “we,” or “us”), which is incorporated in California Privacy Notice by this reference. This California Privacy Notice applies solely to those who reside in the State of California (“consumers” or “you”), including visitors to www.netdocuments.com or any other of our websites that link to this California Privacy Notice (collectively, the “Site”). We adopt this California Privacy Notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and any terms defined in the CCPA have the same meaning when used in this California Privacy Notice.

Please note that this California Privacy Notice is limited to the information that NetDocuments may collect in its marketing activities and through its website. While NetDocuments may collect certain additional personal information in its role as an employer, service provider, or contracting party, that information goes beyond the scope of this California Privacy Notice.

1. Information We Collect

We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“Personal Information”). In particular, we collect, and within the last 12 months we have collected, the following categories of Personal Information from the sources and for the business or commercial purposes described below:

Description of Category What We Collect Source Business or Commercial Purposes for Collection
Identifiers (“Identity Data“) A real name, postal address, internet protocol address, email address, or other similar identifiers.

Directly from consumers (e.g., through their communications with us on the Site)

Indirectly from consumers (e.g., through cookies)

Lead generators, ad networks, etc.

 Managing our marketing and communication with potential customers.
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) (“Customer Records Data”). A name, address, telephone number, bank account number, credit card number, debit card number, or any other financial information.

Directly from consumers (e.g., through their communications with us on the Site)

Lead generators, ad networks, etc.

 Managing our marketing and communication with potential customers.
Protected classification characteristics under California or federal law (“Protected Class Data”). Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, and pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, or genetic information (including familial genetic information).    
Commercial information (“Commercial Data”). Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.

Directly from consumers (e.g., through their communications with us on the Site)

Lead generators, ad networks, etc.

 Managing our marketing and communication with potential customers.
Biometric information (“Biometric Data”). Genetic, physiological, biological, or behavioral characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as fingerprints, faceprints, voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, or sleep, health, or exercise data.    
Internet or other similar network activity (“Internet Use Data”). Browsing history, search history, or information on a consumer’s interaction with a website, application, or advertisement.

Indirectly from consumers (e.g., through cookies)

Lead generators, ad networks, etc.

 Managing our marketing and communication with potential customers.
Geolocation data (“Location Data”). Physical location or movements.    
Sensory data (“Sensory Data”). Audio, electronic, visual, thermal, olfactory, or similar information.    
Professional or employment-related information (“Professional Data”). Current or past job history or performance evaluations.    
Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. § 1232g; 34 C.F.R. Part 99)) (“Education Data”). Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.    
Inferences drawn from other personal information (“Inferences”). Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, or aptitudes.    

For clarity, Personal Information does not include: publicly available information from government records, deidentified or aggregated consumer information, or information excluded from the CCPA’s scope.

In addition to the business or commercial purposes for collection described above, we have in the preceding 12 months collected all categories of Personal Information described above for the following purposes:

  • To process your requests and transactions and to prevent transactional fraud.
  • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  • For testing, research, analysis, and product development, including to develop and improve this Site and our products and services.
  • To provide, support, personalize, and develop this Site and our products and services.
  • To help maintain the safety, security, and integrity of this Site and our products, services, databases, other technology assets, and business.
  • To deliver content and product and service offerings relevant to your interests, including targeted offers and ads through this Site, third-party sites, and via email or text message (with your consent, where required by law).

We may also use or disclose the Personal Information we collect for one or more of the following purposes:

  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to you when collecting your Personal Information or as otherwise set forth in the CCPA.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of NetDocuments’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by NetDocuments about the users of this Site is among the assets transferred.

We will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

2. Disclosures of Personal Information for a Business Purpose

We share your Personal Information for a business purpose to the following categories of third parties:

  • Service providers.
  • Affiliates.
  • Advertising networks.
  • Data analytics providers.

In the preceding 12 months, we have disclosed to these third parties the following categories of Personal Information for a business purpose:

  • Identity Data.
  • Customer Records Data.
  • Commercial Data.
  • Internet Use Data.

3. Your Rights and Choices

The CCPA provides you as California residents with specific rights regarding your Personal Information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

‍You have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past 12 months. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to you:

  • The categories of Personal Information we collected about you.
  • The categories of sources for the Personal Information we collected about you.
  • Our business or commercial purpose for collecting that Personal Information.
  • The categories of third parties with whom we share that Personal Information.
  • The specific pieces of Personal Information we collected about you (also called a data portability request).
  • If we disclosed for a business purpose, a list identifying the Personal Information categories that each category of recipient obtained.

Deletion Rights

‍You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies.

Right to Prevent Sale of Personal Information

‍To request NetDocuments not to “sell” your Personal Information, please submit the form found here. Please note, some transfers of your Personal Information may not be considered “sales” and certain exemptions may apply under the CCPA. Your selection does not affect other sharing of your information, as outlined in our Privacy Policy.

Exercising Access, Data Portability, Do Not Sell, and Deletion Rights

‍To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:

  • Calling us at 866-638-3627
  • Emailing us at [email protected].
  • Mailing a request to:
    NetDocuments, Inc.
    2500 Executive Parkway
    Suite 300
    Lehi, Utah 84043
    Attn: Compliance Department

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

Making a verifiable consumer request does not require you to create an account with us, but we may require authentication of the consumer that is reasonable in light of the nature of the Personal Information requested.

We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

Response Timing and Format

‍We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (for a maximum total of 90 days), we will inform you of the reason and extension period in writing.

We will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding the receipt of a verifiable consumer request. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless the request is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request. Alternatively, we may decline to respond to the request and notify you of our reason for doing so.

Non-Discrimination

‍We will not discriminate against you for exercising any of your CCPA rights. However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, levels, or quality of goods or services. Any CCPA-permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.

4. Changes to this Privacy Notice

NetDocuments reserves the right to update or change this California Privacy Notice at any time. When we make changes to this California Privacy Notice, we will post the updated notice on this Site and update the date on which California Privacy Notice was last updated. The date this California Privacy Notice was last updated is at the bottom of this page. You are responsible for periodically reviewing this Site and this California Privacy Notice to check for any updates or changes. Your continued use of this Site following the posting of changes constitutes your acceptance of such changes.

Contact Us

NetDocuments’ General Privacy Statement: You can view NetDocuments’ General Privacy Statement here: https://www.netdocuments.com/privacy-policy/

If you have any questions or comments about this California Privacy Notice or our privacy practices, your choices and rights regarding use of your Personal Information, or wish to exercise your rights under California law, please contact us at:

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