Interview with the firm’s CIO and Director of Shared IT Services & IG

This interview highlights Buchanan’s AI strategy and how they got started with the NetDocuments AI App Builder to save 1,500+ hours annually.

Buchanan recognized that AI adoption required more than just integrating new tools — it required a strategic approach that considered both technology and talent management. By embracing the NetDocuments AI App Builder, the firm introduced an AI-powered automation framework that optimized their workflows and boosted confidence among their legal teams.

“We were able to calculate that this app could save over 1,500 hours of work a year while at the same time producing a better work product. So that was a no brainer for us.”

– Jared Gullbergh, Director, Shared IT Services & IG, Buchanan Ingersoll & Rooney

One standout success? Their Master Caption App has brought multiple benefits, including:

• Faster, More Accurate Document Preparation: Buchanan’s Master Caption App intelligently extracts key details from initial court filings and auto-populates them into jurisdiction-compliant templates — eliminating manual copy-paste errors.
• Significant Time Savings: By automating litigation document creation, the firm saves over 1,500 hours of work per year, allowing legal professionals to focus on strategic matters instead of tedious formatting tasks.
• Consistent, High-Quality Legal Documents: With automated templates that align with jurisdictional requirements, the firm ensures every pleading starts with a clean, accurate format — reducing errors and enhancing document consistency across 10,000+ documents annually.