Research Report: Turning Digital Chaos into Value

How Document Management Systems Help Law Departments to Reduce Costs, Improve Efficiency & Improve Consistency

With growing demands and data, legal departments face rising risks and missed opportunities, highlighting the importance of effective document management. Partnering with Blickstein Group, we explored why corporate legal teams might manage documents in fragmented ways, the solutions they seek, strategies for corporate/IT buy-in, and the benefits and future of document management systems.

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What new customers say

What should law firms, corporate legal teams, and public sector entities be aware of and preparing for throughout 2023 and beyond?

Technology can change and influence the way we work in many positive ways, but only if it’s working for you and where you work. With today’s economy, companies are making smarter choices and are more focused than ever before on where to best invest their time, budget, and resources to ensure long-term success and employee retention.

In this annual report from NetDocuments

We interviewed dozens of thought leaders from law firms and organisations of all sizes and industries across the globe. After extensive research of current studies and the changing dynamics of our modern market, we have identified the top areas of focus that will drive organisational success in 2023 and beyond.

Automation

Future-focused firms and organizations are increasingly adopting automation technology to streamline outdated, repeatable processes. Learn more about how automation can help free up your teams to focus on higher-value work.

Collaboration

Anytime, anywhere access is essential for in our constantly changing digital landscape. Discover how to safely protect valuable business information while supporting secure remote access and team collaboration.

Productivity

To do your best work and better collaborate with clients and colleagues, you need to always be improving. See what thought leaders are saying about what firms are doing to improve impact and performance while maintaining security and flexibility.

Integrations

Thought-leaders share insights on how law firms, in-house legal teams, and others deciding to go to the cloud are looking for tight integrations between multiple systems. Learn how you can claim the synergistic benefits of integrated technologies in 2023 and beyond.

Security

Experts say that security is no longer an IT conversation but an organizational priority for senior management. Learn how they recommend firms strategize in the guide.

Governance

Cybersecurity and regulatory landscapes are complex and ever-changing. See how the right solution can help mitigate risks for your organization with a proactive approach to managing your sensitive and confidential data.

Explore key findings from the report.
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As legal departments grapple with the increasing demands of modern business and exploding amounts of data, risks and missed opportunities have proliferated. This makes effective document management more critical than ever. To better understand this, we partnered with Blickstein Group to collect qualitative data about why corporate legal departments manage documents in such a fragmented way, other document management pain points, the solutions they are looking to implement or have implemented, strategies for getting corporate/IT on board with a legal-specific tech solution, and the benefits and expected future developments for the use of a document management system (DMS).

Respondents provided insights on a range of topics, including:

The shortfalls of non-legal-specific solutions

The value of a single source of truth for legal documents

Responding to the “do more with less” mandate

Contrasts between contract and document management tools

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In these economic times, firms are doing a bit of belt tightening. ... But I would argue that is the very time that you should be thinking about innovation.

Mike Lucas

Chief Information Officer at Wilson Sonsini

This comprehensive list of 23 insights takes a deeper dive into key areas such as automation, collaboration, productivity, integrations, security, and governance. Learn more about how your teams can harness these emerging trends with solutions that drive better user experiences and successful business outcomes. In addition, hear directly from trusted industry experts on how these trends are being utilized and having a positive impact on their firms and organizations.

Fill out the form to access 55 pages of must-read insights on the top 23 trends of 2023.

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Quick Takes

What are the experts saying?

Hear from contributors who have provided their thought leadership in the development of this report.

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Talk to sales

"It is essential that the products we use have protection that is built into the product and work in the background so it’s not onerous for the lawyer."

Maurice Tunney

Director of Technology and Innovation at Keystone Law

"Law firms, in-house teams, and others deciding to go to the cloud are looking for tight integrations between multiple core systems to help elevate the value and adoption of foundational technologies."

Jason Mills

Director at Verlata

"Security, governance and compliance are really important aspects of the business to focus on. If your data gets lost or destroyed, that can cost your company billions of dollars — not to mention potential damage to your reputation."

John Hunter

Chief Information Officer at Council of Europe

"Process automation technologies can be powerful forces in achieving scale."

Mike Haven

Head of Legal Operations at Intel, President of CLOC

"The biggest trend we’re seeing is clients prioritising their path to the cloud."

Caesar Rodriguez

Strategic Relationship Manager at Kraft & Kennedy Inc.

"We want to have a platform that not only has the interoperability and integration capabilities, but also has the ability for us to automate documents, create templates, and provide an easy-to-use experience."

Mike Lucas

Chief Information Officer at Wilson Sonsini

"It is likely legal departments will continue to adopt and integrate more advanced technologies, such as artificial intelligence and machine learning into their operations, especially as these technologies make significant advancements."

Stephanie Corey

Founder and CEO at UpLevel Ops

"It’s all about one platform, one dashboard, one view … powerful integrations and API access are the secret sauce that makes all of this work."

Ken Orgeron

Chief Information Officer at Snell & Wilmer

"Automation paves the way for legal specialists to focus their time on intellectually stimulating work that translates to higher value for their organisations."

Mike Ferrara

Senior Manager at Deloitte Legal Business Services

"As more capabilities are centralised to a single solution, adoption will increase and further enable the rich collaboration legal teams need for a successful modern practice."

Kandi McElroy

Executive Administrator at Bradley & Riley, PC