Interview with Director of Knowledge Management Jennifer Waite
Arnall Golden Gregory LLP (AGG) transitioned from iManage to NetDocuments and has experienced higher user adoption, superior customer service, and a secure AI-driven future.
We interviewed dozens of thought leaders from law firms and organisations of all sizes and industries across the globe. After extensive research of current studies and the changing dynamics of our modern market, we have identified the top areas of focus that will drive organisational success in 2023 and beyond.
Future-focused firms and organizations are increasingly adopting automation technology to streamline outdated, repeatable processes. Learn more about how automation can help free up your teams to focus on higher-value work.
Anytime, anywhere access is essential for in our constantly changing digital landscape. Discover how to safely protect valuable business information while supporting secure remote access and team collaboration.
To do your best work and better collaborate with clients and colleagues, you need to always be improving. See what thought leaders are saying about what firms are doing to improve impact and performance while maintaining security and flexibility.
Thought-leaders share insights on how law firms, in-house legal teams, and others deciding to go to the cloud are looking for tight integrations between multiple systems. Learn how you can claim the synergistic benefits of integrated technologies in 2023 and beyond.
Experts say that security is no longer an IT conversation but an organizational priority for senior management. Learn how they recommend firms strategize in the guide.
Cybersecurity and regulatory landscapes are complex and ever-changing. See how the right solution can help mitigate risks for your organization with a proactive approach to managing your sensitive and confidential data.
For years, AGG struggled with their previous document management system. Low adoption rates, lackluster customer support, and uncertainty about AI’s security risks held them back. But since moving to NetDocuments, they’ve found a platform that’s user-friendly, constantly evolving, and provides the security they need to confidently explore AI.
"I was very comfortable if we were going to as a firm explore AI more thoroughly ... We were going to have our already trusted vendor be the squire between us and AI." — Jennifer Waite, Director of Knowledge Management, Arnall Golden Gregory LLP
With NetDocuments and PatternBuilder, AGG is not just managing documents — they’re unlocking new efficiencies and possibilities, including:
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This comprehensive list of 23 insights takes a deeper dive into key areas such as automation, collaboration, productivity, integrations, security, and governance. Learn more about how your teams can harness these emerging trends with solutions that drive better user experiences and successful business outcomes. In addition, hear directly from trusted industry experts on how these trends are being utilized and having a positive impact on their firms and organizations.
Fill out the form to access 55 pages of must-read insights on the top 23 trends of 2023.
"It is essential that the products we use have protection that is built into the product and work in the background so it’s not onerous for the lawyer."
"Law firms, in-house teams, and others deciding to go to the cloud are looking for tight integrations between multiple core systems to help elevate the value and adoption of foundational technologies."
"Security, governance and compliance are really important aspects of the business to focus on. If your data gets lost or destroyed, that can cost your company billions of dollars — not to mention potential damage to your reputation."
"Process automation technologies can be powerful forces in achieving scale."
"The biggest trend we’re seeing is clients prioritising their path to the cloud."
"We want to have a platform that not only has the interoperability and integration capabilities, but also has the ability for us to automate documents, create templates, and provide an easy-to-use experience."
"It is likely legal departments will continue to adopt and integrate more advanced technologies, such as artificial intelligence and machine learning into their operations, especially as these technologies make significant advancements."
"It’s all about one platform, one dashboard, one view … powerful integrations and API access are the secret sauce that makes all of this work."
"Automation paves the way for legal specialists to focus their time on intellectually stimulating work that translates to higher value for their organisations."
"As more capabilities are centralised to a single solution, adoption will increase and further enable the rich collaboration legal teams need for a successful modern practice."
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